sprint! ... bastards

i filed my insurance claim with sprint because my sanyo 6400 lcd screen is beyond broken. anyways, they told me they'd replace it for a $35 processing fee but since that particular phone is out of stock (and sanyo doesn't make them anymore and sprint doesn't sell them and you can only get them on ebay) they told me they'd send me one NOT of equal or comparable value, but one that has the same features. I'm hoping they give me a nice newer phone and not one of those piece of shits that are on the < $150 side on their website. I should just switch to Verizon if the phone sucks.